1. Where do you ship?

    We currently offer shipping to Asia, Australia, Canada, Europe, and the US. We try to keep our stock consistent from region to region, but variations do occur in order to minimize our carbon footprint. Please be sure to select your region when entering the tonlé site in order to see the stock available in your part of the world.

  2. What form of payment do you accept?

    We accept all major credit cards.

  3. What currency are prices displayed in?

All prices on our US, Canada, and Europe site are displayed in USD. All prices on our Australia, New Zealand, and Asia site are displayed in AUD.

4. Is my payment information secure?

Absolutely. We use Stripe, a highly trusted ecommerce service provider that is certified to PCI Service Provider Level 1, the most stringent level of certification. No sensitive data ever reaches our server.

5. How long do items take to ship?

Please see our shipping page.

6. How much does shipping cost?

Please see our shipping page.

7. Can I return or exchange my item?

Yes, please see our returns and exchanges policy.

8. How do tonlé products fit?

Please have a look at our size chart. All items are pre-washed.

9. Can I shop tonlé products in stores?

Yes! We have two tonlé boutiques, our flagship store in Phnom Penh, and another location in Siem Reap. tonlé products are also sold in a handful of stockists across Asia and Europe.

10. Can I sell tonlé products in my store?

Absolutely! We are always looking to expand our list of like-minded stockists across the globe. If you think your store would be a good fit for tonlé products, drop us a note at info@tonledesign.com.

We’d be happy to answer any more questions or concerns you may have! Feel free to email us at info@tonledesign.com.